• DIY-FRIENDLY INSTALL
  • FREE SHIPPING AUSTRALIA-WIDE ON ORDERS OVER $50
  • GUARANTEED TO FIT
  • 5 YEAR WARRANTY
  • AUSTRALIAN HELPLINE
  • 1300 399 349 MON-SUN
  • DIY-FRIENDLY INSTALL
  • FREE SHIPPING AUSTRALIA-WIDE ON ORDERS OVER $50
  • GUARANTEED TO FIT
  • 5 YEAR WARRANTY
  • AUSTRALIAN HELPLINE
  • 1300 399 349 MON-SUN
  • DIY INSTALL
  • FREE SHIPPING AUSTRALIA-WIDE ON ORDERS OVER $50
  • GUARANTEED TO FIT
  • 5 YEAR WARRANTY
  • AUSTRALIAN HELPLINE
  • 1300 399 349
  • DIY INSTALL
  • FREE SHIPPING AUSTRALIA-WIDE ON ORDERS OVER $50
  • GUARANTEED TO FIT
  • 5 YEAR WARRANTY
  • AUSTRALIAN HELPLINE
  • 1300 399 349

Shipping & Delivery

Free Australia-Wide Delivery

  • Orders Over $50: We offer Free Standard Shipping on all orders over $50 AUD dispatched anywhere within Australia.
  • Orders Under $50: A standard flat-rate shipping fee will be calculated and applied at checkout for orders under $50.

Australian Orders & Processing

  • Dispatch Times: Orders are typically processed and dispatched within 1-3 business days (excluding weekends and public holidays).
  • Delivery Estimates: Standard transit times generally take 2-7 business days, depending on your location across Australia. Remote areas may require additional time.

International Shipping Policy

We are happy to ship Ezyfix products to our customers overseas! Please note the following conditions for international orders:

  • No Free Shipping: Free shipping offers apply exclusively to deliveries within Australia.
  • Freight & Shipping Charges: International customers are required to pay all applicable freight and shipping charges. Shipping rates will be calculated at checkout based on the destination and parcel weight.
  • Customs, Taxes & Duties: International orders may be subject to local import duties, customs taxes, VAT, or tariffs charged by the destination country.
  • All import taxes, customs duties, and clearance fees are the sole responsibility of the customer.
  • Ezyfix is not responsible for delays caused by customs processing or local postal services in destination countries.

Transit Insurance & Issues

  • Damaged in Transit: In the rare event that your items arrive damaged, please inspect your package upon arrival and contact us at sales@prideindustries.com.au within 48 hours with photos of the damaged items and packaging so we can arrange a replacement or solution under our warranty policy.
  • Incorrect Address / Undeliverable Packages: Please ensure your shipping address is accurate before completing checkout. If a parcel is returned to us due to an incorrect address supplied by the customer, additional re-delivery freight charges may apply.

Consumer Guarantees & Returns

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

  • Warranty Returns: If a product is returned due to a confirmed manufacturing fault or warranty issue, Ezyfix will cover or reimburse reasonable return freight expenses.
  • Change of Mind: For approved change-of-mind returns, the customer is responsible for return shipping costs.
Thank you for your enquiry!

We’ve received your message and our team will get back to you as soon as possible.

In the meantime, feel free to explore our installation guides or FAQs if you’re looking for quick answers.