We want to make the returns process as simple as possible. Please follow the instructions below based on where your EZYFIX product was purchased.
Products purchased directly through the EZYFIX website can be returned to:
138 Hasler Road
Osborne Park WA 6017
Before returning your item, please make sure:
Customers are responsible for the cost of return freight, unless the return is warranty related.
Once the item has been received and inspected, an eligible refund will be processed to the original payment method.
Products purchased from Bunnings must be returned directly to a Bunnings store.
Please bring the product and a copy of your receipt or proof of purchase. Any eligible refund will be processed by Bunnings in line with its returns policy.
Please contact the EZYFIX team before returning your product if you have any questions or are unsure which process applies.
We’ve received your message and our team will get back to you as soon as possible.
In the meantime, feel free to explore our installation guides or FAQs if you’re looking for quick answers.